Privacy Policy

RageClaws Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://rageclaws.com/ or make a purchase (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you visit, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect device information using the following technologies:

COOKIES

Below is a list of cookies that we use. We have listed them here so that you can choose whether you want to accept them or not.

session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data stored, remains stored for 30 minutes since the last visit. Used by our website provider's internal stats tracking system to record the number of visits.

shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Calculates the number of visits to a store by a unique customer.

shopping cart, unique identifier, stored for 2 weeks, stores shopping cart information.

_secure_session_id, unique session identifier.

storefront_digest, unique identifier, not set if the store has a password, this is used to determine if the current visitor has access.

- “Log files” track activity on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your first and last name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In general, we use the Order Information that we collect to fulfill each order placed through the Site (including processing your payment information, arranging for shipping your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

communicate with you

assess potential fraud or risks; and

if this matches your stated preferences, provide you with information or advertising about our products or services.

We use the Device Information (in particular your IP address) that we collect to assess fraud or potential risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

We value your privacy and the information you allow us to share in connection with our SMS marketing service. We use this information to send you SMS notifications (for your order, including reminders for abandoned payments), SMS marketing offers, and transactional SMS messages, including review requests.

Our website uses cookies to track items you have placed in your shopping cart, including when you have abandoned your order. This information is used to determine when we should send SMS reminder messages.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - for more information about Shopify's use of your Personal Information, please see: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site. For more information about how Google uses your personal information, please see: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics at: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOR-BASED ADVERTISING

As mentioned above, we use your Personal Data to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. For more information on how targeted advertising works, please visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://about.ads.microsoft.com/fr-fr/ressources/policies/personalized-announcements

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=en.

DO NOT FOLLOW

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you live in Europe, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order through the Site) or to pursue our legitimate business interests as described above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Data for our records unless you ask us to delete this data.

CHANGES

We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy policy, if you have any questions, or if you would like to make a complaint, please contact us by email at contact@rageclaws.com.